The newly appointed Registrar of the Joint Admissions and Matriculation Board, Prof. Segun Aina, has unveiled a five-year strategic development agenda aimed at transforming the nation’s admissions body into Africa’s innovative and accessible assessment institution.
JAMB’s Acting Director of Public Affairs and Protocol, Fabian Benjamin, said in a statement on Monday that Aina unveiled the “JAMB 2031: Building Trust, Reducing Trauma” blueprint on his first day in office to drive the Board’s operations over the next five years.
The new registrar said that the development plan is based on two main goals, five key areas, and seven major projects aimed at making JAMB a respected and technology-focused exam and admissions organisation.
The statement said that the new JAMB leader mentioned the board would keep its legal duty to provide fair, trustworthy, safe, and equal access to higher education by ensuring clear registration, reliable assessments, and placing qualified candidates based on merit.
Aina explained that the first pillar, integrity, would focus on strengthening institutional credibility through internationally recognised standards, including ISO 27001 certification, independent technology reviews and transparent systems capable of sustaining public confidence.
He said the second pillar, service, would improve customer experience through responsive service delivery, transparent communication and stronger engagement with candidates, parents, tertiary institutions and other stakeholders.
According to him, the third pillar, governance, seeks to enhance performance monitoring, operational resilience, contract management and internal accountability to ensure programmes are delivered efficiently.
On technology, Aina said innovation would remain central to the board’s operations through the expansion of in-house digital infrastructure, deployment of scalable mobile and web platforms, artificial intelligence and data analytics to improve decision-making and service delivery.
He added that the fifth pillar, Partnerships, would deepen collaboration with financial institutions, fintech companies, educational organisations and international partners to drive innovation and improve service delivery.
To actualise the agenda, Aina announced seven flagship initiatives, including an independent review of JAMB’s technology infrastructure, attainment of ISO 27001 information security certification, development of a unified JAMB mobile application, strategic communication and brand repositioning, establishment of a unified customer service platform, implementation of a paperless enterprise-wide digital administration system, and enhanced staff welfare and capacity development.
The registrar stressed that while technology would remain the engine of JAMB’s transformation, people would remain its greatest asset.
He said, “Every registration represents the aspirations of a young Nigerian and the sacrifices of parents and guardians. We will continue to simplify our processes, improve communication and ensure that fairness, transparency and integrity remain the hallmarks of the board.”
Aina also urged members of staff to embrace innovation, professionalism and teamwork, noting that institutions become great when their workforce is united by shared values and a common purpose.
Aina described his appointment as “a homecoming and a solemn responsibility”, pledging to consolidate the achievements of his predecessor, Prof. Is-haq Oloyede, by strengthening institutional systems, embracing innovation and improving service delivery.
He reaffirmed his commitment to building stronger institutional systems that would outlive individuals, deepen public trust and position JAMB as a global benchmark in technology-driven examination and admissions administration.
Oloyede handed over to Aina as the registrar of the Joint Admissions and Matriculation Board, bringing an end to 10 years of leadership at the agency.
By Johnson Idowu
